HAPPILY

Irit Eizips | Danielle Zimmerman | Alan Ginsberg | Ezra Zimbler

Ignite your 2024 Customer Success strategy and craft a winning game plan by extracting real-life tactics straight from the minds of seasoned CS leaders. Moderated by Irit Eizips.

HAPPILY

Dive back into the action! The HAPPILY2023 Recap is here 🎥

Alex Farmer | Jeff Beaumont | Jennifer Baca | Marco Carrubba

Learn how has the customer success role evolved during economic downturns. Tune in to glean insights directly from CS leaders, who will offer firsthand perspectives on the shifting landscape of CS roles. Moderated by Alex Farmer.

Noa Danon

Join Noa Danon, EverAfter Co-Founder and CEO for an insightful session on leveraging creativity to connect the dots between 2023 and 2024. Discover practical strategies and refine your planning approach and drive success in 2024.

Irit Eizips

Don't underestimate the repercussions of ignoring this comprehensive framework! Join Irit Eizips, esteemed customer success strategist at CSM Practice, in this captivating online session. Discover the vital structure and format of CS strategic plan including guidelines tailored to the current economic climate and rapid technological advancements.

Shachar Avrahami

In this session, we'll guide your transition from CS-led to customer-led journeys, leveraging UX elements. This boosts efficiency, enhances satisfaction, and frees up CSMs for more accounts. Ideal for CS leaders and CS-Ops, it delivers actionable insights to transform operations.

Ben Brownlee

In this session, Ben will explore the dynamic synergy between AI and the customer journey. Discover how leveraging cutting-edge AI technologies can supercharge customer onboarding, drive renewals, and elevate overall satisfaction. Gain practical insights and actionable strategies to redefine your approach to customer engagement.

Tom Shelly

Dive deeper into EverAfter new features and capabilities