AI Agent That drive customer outcomes automatically

Turn every customer milestone, blocker, and signal into instant, personalized action, without a single manual follow-up.

IntroducingJourney AI Agent?

The Missing Link Between Signals and Action.

‍Most CS teams are drowning in data but starved for action. Goals sit in meeting notes, risks hide in surveys, adoption gaps linger in product logs, and customers wait for someone to respond. AI Agents change that.

They connect directly to your customer journey, detect the signals that matter, and act instantly, so progress never depends on a CSM’s to-do list.

We launched five agents in a day. They now handle 90% of our onboarding touchpoints. Customers get the guidance they need instantly, and our team finally has the space to focus on strategy.
Head of Scaled Success
Mid-Market SaaS

What Makes AI Agents Different

  • Customer facing by design

    No longer limited to ~20 widget types, teams can design any interface they imagine.

  • Outcome based

    Agents are built to achieve specific business and customer results, not just complete tasks.

  • Deeply integrated

    Pull data from Gong, Zoom, Salesforce, Zendesk, Mixpanel, HubSpot, and more and push actions back into those same systems.

  • Live in the journey

    Your customers experience the result instantly: an in app nudge, a personalized plan, a milestone celebration, a renewal reminder.

Explore 100+ Ways toAutomate Journeys - AI Included

Next Best Action Agent

Pushes the single most valuable next step to keep momentum.

Next Best Action Agent

Pushes the single most valuable next step to keep momentum.

Welcoming Agent

Greets new account holders with a personalised hero banner & email.

Welcoming Agent

Greets new account holders with a personalised hero banner & email.

G2 Review Booster Agent

Encourages happy users to post a G2 review with a tailored ask & image.

G2 Review Booster Agent

Encourages happy users to post a G2 review with a tailored ask & image.

Celebration Agent

Celebrates milestone (Go‑Live, renewal) with confetti banner & shareable image.

Celebration Agent

Celebrates milestone (Go‑Live, renewal) with confetti banner & shareable image.

Quiz Agent

Tests learner knowledge, gives instant score & certificate.

Quiz Agent

Tests learner knowledge, gives instant score & certificate.

Goal Detector Agent

Extracts customer goals from notes & emails, fills CRM fields.

Goal Detector Agent

Extracts customer goals from notes & emails, fills CRM fields.

Feature Request Collector

Captures product gaps from cases & pushes to backlog board.

Feature Request Collector

Captures product gaps from cases & pushes to backlog board.

Survey Classifier Agent

Buckets open‑ended NPS feedback into Positive / Negative / Suggestion.

Survey Classifier Agent

Buckets open‑ended NPS feedback into Positive / Negative / Suggestion.

Sentiment Agent

Converts free‑text feedback into risk score & alerts CSM.

Sentiment Agent

Converts free‑text feedback into risk score & alerts CSM.

Analyzer Agent

Summarises weekly usage & trends for CSM & customer.

Analyzer Agent

Summarises weekly usage & trends for CSM & customer.

Meeting Synthesizer

Turns call transcript into 5‑line customer‑facing recap.

Meeting Synthesizer

Turns call transcript into 5‑line customer‑facing recap.

Adoption Coach Agent

Spots under‑used features & sends personalised tip‑of‑the‑week.

Adoption Coach Agent

Spots under‑used features & sends personalised tip‑of‑the‑week.

Renewal Agent

Builds renewal plan with contract information, chases customers till renewal.

Renewal Agent

Builds renewal plan with contract information, chases customers till renewal.

Executive Brief Agent

Weekly C‑level digest: wins, KPIs, blockers.

Executive Brief Agent

Weekly C‑level digest: wins, KPIs, blockers.

Integration Status Agent

Monitors integration health and alerts customers to fix issues.

Integration Status Agent

Monitors integration health and alerts customers to fix issues.

Seasonal Campaign Agent

Sends branded seasonal / holiday greeting with personalised image.

Seasonal Campaign Agent

Sends branded seasonal / holiday greeting with personalised image.

A whole new way of Journey AI Agent?

Built for Scale.
Built for Trust.

  • SOC 2 & GDPR compliant
  • Role based access with audit logs
  • No sensitive data stored externally
  • Full preview and testing mode before launch

Check out EverAfter‘s AI capabilities

  • AI Experts

    Turn your knowledge base into real-time answers inside your product

    • Connect Zendesk, Intercom, Salesforce, or any content source

    • Deliver instant, accurate answers with clear citations

    • Keep content automatically up to date

    • Embed directly in your customer-facing interface

  • AI Agents

    Automate actions across every customer journey

    • Trigger next steps based on data or user behavior

    • Draft updates, send messages, or assign tasks automatically

    • Control logic, timing, and permissions with precision

    • Scale customer operations with consistent, AI-powered execution

See AI Studio in action.

Discover how fast you can go from idea to live customer interface.

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