AI Experts:Your Always-On, Continuously Updated Knowledge Ecosystem
Turn your existing content into dynamic, personalized, and contextual guidance that lives inside your customer experience.
Knowledge Everywhere,Answers Nowhere
Your company creates a wealth of valuable content: Knowledge bases, Training modules, Release notes, Internal wikis, Support tickets, CRM records, CRM records, Product docs, And more...
The result?
Repetitive questions, missed expectations, and a growing burden on Customer Success and Support teams.
The paradox
The more knowledge you have the harder it is to deliver the right piece, in the right context, at the right moment.
IntroducingEverAfter AI Experts
Smart Search Widget
Conversational answers instead of link dumps. Customers ask, and AI Experts deliver the precise snippet or insight pulled from the most relevant content.
Ask the Expert
A flexible, scoped assistant tied to a product line, feature set, or customer domain. You can deploy multiple Experts to serve different purposes.
How It Works
Instantly Usable
Connect directly to your existing content sources without complex setup or retraining.
Content Unified
Work with your content where it lives: CRM, knowledge base, wikis, and more.
Fully Embedded
Deliver guidance that's relevant, timely, and actionable without customers leaving their flow.
Personalized Programs
Tailored guidance for each customer based on their unique journey, role, and configuration.
Guidance Embedded in the Customer Journey
Help delivered exactly where customers need it in their workflow, without leaving their flow.
Real-time, Contextual Answers
Instant responses pulled from your most current content and data, delivered in context.
Ready to see a personalized demo?
Benefits Across the Organization
For Customers
Always-on access to relevant knowledge
Personalized responses based on their unique journey
Clear guidance in the flow of work
Confidence in up-to-date, reliable answers
For Teams & Builders
Live content, directly from your tools - no retraining needed
Faster, more accurate support with less repetitive effort
Content creation that scales with AI, not headcount
For the Organization
Fewer inbound requests and escalations
A unified, AI-ready knowledge layer
Measurable improvements in NRR, satisfaction, and time-to-value
“EverAfter’s AI Experts let us scale support effortlessly, customers get instant, accurate answers while our CS team focuses on impact.”
Check out EverAfter‘s AI capabilities
AI Experts
Turn your knowledge base into real-time answers inside your product
Connect Zendesk, Intercom, Salesforce, or any content source
Deliver instant, accurate answers with clear citations
Keep content automatically up to date
Embed directly in your customer-facing interface
AI Agents
Automate actions across every customer journey
Trigger next steps based on data or user behavior
Draft updates, send messages, or assign tasks automatically
Control logic, timing, and permissions with precision
Scale customer operations with consistent, AI-powered execution
See AI Studio in action.
Discover how fast you can go from idea to live customer interface.