AI Experts:Your Always-On, Continuously Updated Knowledge Ecosystem
Turn your existing content into dynamic, personalized, and contextual guidance that lives inside your customer experience.
Knowledge Everywhere,Answers Nowhere
Your company creates a wealth of valuable content:
- Knowledge bases
- Training modules
- Release notes
- Internal wikis
- Support tickets
- CRM records
- Product docs
- And more...
Instead of self-serving from this vast library, customers default to contacting your team directly.
The result?
Repetitive questions, missed expectations, and a growing burden on Customer Success and Support teams.
The paradox
in the right context, at the right moment.
IntroducingEverAfter AI Experts
Personalized Programs
Tailored guidance for each customer based on their unique journey, role, and configuration.
Guidance Embedded in the Customer Journey
Help delivered exactly where customers need it in their workflow, without leaving their flow.
Real-time, Contextual Answers
Instant responses pulled from your most current content and data, delivered in context.
How It Works
Instantly Usable
Connect directly to your existing content sources without complex setup or retraining.
Content Unified
Work with your content where it lives: CRM, knowledge base, wikis, and more.
Fully Embedded
Deliver guidance that's relevant, timely, and actionable without customers leaving their flow.
Watch the video
Ready to see a personalized demo?
What AI Experts Deliver Today
Launch AI-powered experiences that meet your users where they are:
Smart Search Widget
Conversational answers instead of link dumps. Customers ask, and AI Experts deliver the precise snippet or insight pulled from the most relevant content.
Ask the Expert
A flexible, scoped assistant tied to a product line, feature set, or customer domain. You can deploy multiple Experts to serve different purposes.
Benefits Across the Organization
For Customers
Always-on access to relevant knowledge
Personalized responses based on their unique journey
Clear guidance in the flow of work
Confidence in up-to-date, reliable answers
For Teams & Builders
Live content, directly from your tools - no retraining needed
Faster, more accurate support with less repetitive effort
Content creation that scales with AI, not headcount
For the Organization
Fewer inbound requests and escalations
A unified, AI-ready knowledge layer
Measurable improvements in NRR, satisfaction, and time-to-value
“EverAfter’s AI Experts let us scale support effortlessly, customers get instant, accurate answers while our CS team focuses on impact.”
The AI Opportunity & the Readiness Gap
The market for AI-powered customer engagement is exploding, projected to grow from $12B in 2024 to $48B by 2030. Yet most organizations aren't ready.
0%of leaders say their knowledge isn't AI-ready
0%have scaled AI use cases across Customer Success
$0Bprojected market size by 2030
EverAfter closes this readiness gap by unifying and preparing your content at the source, making AI Experts immediately deployable and truly useful.
