Advocacy should drive growth.

Traditional programs rely on manual “customer chasing,” disconnected emails, and poorly timed requests that feel like a friction-filled chore. EverAfter flips the model: by combining AI with a real-time customer interface, advocacy becomes a natural flow of engagement that reduces churn and increases upsell.

Use AI journeys to capture real-time sentiment and drive reviews.

Using real-time AI agents, you can turn positive sentiment into personalized, fun requests for social proof:

Monitor individual user sentiment in real time through a single source of truth.
Deliver personalized messages via AI that are tailored to each user’s specific preferences, motivation, and satisfaction levels.
Achieve conversion rates of over 60% by delivering these targeted asks in a contextual, personalized manner.

Trigger DIY customer stories at the perfect "aha" moment.

Invite users to share their success stories exactly when they feel the most value.
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With EverAfter:

Automatically identify key "aha" milestones and trigger a request for a DIY customer story.
Provide a frictionless way for users to share their results directly within the Customer-Facing Interface.

Build loyalty with automated "unwrapped" success summaries.

Prove your value with a beautiful, automated year-end experience that celebrates the user's journey.

Level up your digital enggagemnt:

Generate automated summaries of wins, usage milestones, and value realized throughout the year using your existing data.
Showcase personalized insights and recommendations.
Turn historical success into a beautiful experience that strengthens the customer bond and prepares them for expansion.

"EverAfter gave us the infrastructure to operationalize a personalized experience, backed by data, across a large segment."

Alana Stoltzfus

Senior Manager, Digital
Acceleration & Growth

“EverAfter has allowed us to move away from troubleshooting toward deep strategic conversations."

Danny Chalmers

Revenue Operations

"EverAfter lets me sleep at night. At any hour, anywhere in the world, our customers have the resources they need to succeed—with or without a dedicated CSM."