Provide a high-touch Customer Experience Portal for each client with everything they need
Scale your customer experience without increasing Customer Success headcount
Implementing a tech-touch strategy? With an onboarding hub, your customers are about to become fully self-sufficient
You will no longer share spreadsheets with your customers or send endless emails with attached materials. Instead, you’ll focus on creating value.
With EverAfter:
Quickly spin up dynamic, branded customer hubs on your own (no developer needed)
Feed your hub with data from your tech stack
Use our widget-based creator to include call recordings, documents, KPIs, contracts, task lists, and so much more!
“EverAfter is a whole new way of managing accounts successfully and in a professional manner”
Using a customer hub, your low-touch accounts will become truly self-sufficient:
Automatically generate hubs that include tasks, written resources, videos, and everything in between
Allow you customers to comment, upload docs, and share feedback
“We’re finally delivering a white-glove experience that makes our CS team feel like rockstars”
Says Rob from K4Connect.
CSMs are so often depended on other teams (product, RND) to build things and solve problems for their customers.
Instead:
Build a scalable customer experience within days
Connect EverAfter to your tech stack within minutes
Enable real-time collaboration with customers
Onboarding new users is probably your CSMs' most time-consuming responsibility. So often they find themselves answering the same questions over and over again.
With EverAfter:
Create an automated onboarding journey that feels personalized
Share the right content with each customer segment
Give your Customer Success team more time to focus on growth and adoption
“Our team did not have a good way to show Clients where they were in the user journey. With Everafter we quickly spin up beautiful, branded customer hubs that are accurate as they draw from our CRM data.”
"Our new customers now complete their technical onboarding 2-3x the rate than they did before, with 10x less emails between them and their CSM/AE".
“81% of our customers consider the EverAfter’s hubs to be their most effective method for receiving new information, tips, alerts, and suggestions.”
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