EverAfter lets CSMs build personalized hubs for every user directly inside your product. No code required.
“When doing onboarding in complex B2B SaaS you need to be on top of everything and manage things very closely. EverAfter helps us execute this goal exceptionally well. By enabling us to create a personal customer hub, we can share everything with customers easily and adjust the content to suit that specific persona.”
VP Customer Success, Siemplify
A customer success manager's work usually starts when most fairy tales end - taking care of the customers happily ever after.
While this is a key role in every business's success, as in real-life relationships there will be ups and downs, good days, and bug days.
This is quite a journey that involves a few figures working hard on making this relationship succeed.
EverAfter offers a self-service hub that's fully white-labeled, customized, and embedded in your product. Your CSMs are going to be in the driver’s seat, crafting their customers’ experience on their own.
It takes FOREVER to bring together content to share with customers. The power of EverAfter begins when you connect it to the tools you already have. Show every customer their own KPIs taken from Salesforce, support tickets pulled from Zendesk, upcoming training meetings taken from your calendar, and so much more!
Forget all about using an external tool to project-manage your customer tasks. With EverAfter, you’ll create tasks, assign owners & dates, notify your customer when they need to complete a task, and even add internal tasks that are only relevant for your team - All as part of the customer hub.
No more set-up headaches. EverAfter lets you build beautiful hubs that you can use across as many accounts as you want. We call it: personalization at scale.