CustomersPricing
Personalize the start, accelerate the impact
Personalized onboarding that propels your
customers and teams towards shared goals
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Why time-to-value matters
Time to value (TTV) in SaaS is everything. Slow TTV means waning customer faith and diminishing stickiness for your product. Customers don't just wait—they're evaluating, so if TTV drags on, they'll start looking elsewhere. The solution? Quick, tangible improvements to their KPIs. With EverAfter's Customer Interface, TTV is turbocharged by a personalized, action-driven approach, ensuring full team alignment and speeding up the journey to meaningful results.
Where two teams become one
Customer onboarding is a complex dance of customization, integrations, and data migration. It demands meticulous coordination between numerous stakeholders and managing it effectively is no small feat. Navigating through these processes, often with little visibility and unclear goals, can make onboarding a challenging endeavor for both the customer's team and yours.
With EverAfter
Offer complete transparency into the onboarding process for both your customer’s team and your internal stakeholders.
Embed strong goal-setting features in the customer interface to keep both sides aligned and focused on common objectives.
Keep a close eye on each account’s onboarding journey with status trackers and automated milestone updates, ensuring no step is missed.
Action-driven approach to customer onboarding.
Often, onboarding programs in B2B are stuck with old-school tactics. Relying on endless docs and clunky spreadsheets. This outdated approach makes things sluggish and action-less, which doesn't match up to the fast-paced world we live in today.
With EverAfter:
Deliver content in bite-sized chunks so customers can focus on the next steps, minimizing distractions.
Activate automations so that content will automatically be updated as customers progress in the onboarding journey.
Create a two-way interactive onboarding experience with EverAfter's built-in interactive widgets, so customers can participate in discussions, provide feedback, and even contribute their own content.
It starts and ends with a personalized experience.
Non-personalized onboarding can leave customers feeling lost in a sea of generic information, unable to connect the dots between the product and their specific needs. This lack of customization can lead to a disengaged, confusing experience, increasing the risk of churn.
With EverAfter:
Create unique onboarding journeys for each customer based on their pre-defined profiles.
Customer personas, specific goals, and the stage of their journey are all taken into account by the platform.
Onboarding content and interactions will be highly relevant and aligned to each customer's needs and expectations this way.
Ready to see a personalized demo?
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