We take your privacy very seriously

we’re committed to keeping your Data safe

EverAfter is committed to the privacy of our customer's data. As a cloud-based company entrusted with some of our customers’ most valuable data, we are focused on keeping you and your data safe.

Privacy

Your data and privacy are extremely important to us. That's why our privacy policy is based on the world's most advanced data protection regulation. We followed the EU GDPR regulation for doing privacy the right way. To learn more, please see our Privacy Policy.

Controllers and Processors

The GDPR defines and distinguishes two primary roles when it comes to collecting and processing personal data: data controllers and data processors. A data controller determines the means and purposes for processing personal data, while a data processor is a party that processes data on behalf of the controller. EverAfter is the data processor of personal data that its customers and their users submit to the platform, and processes this data on its customer’s behalf. We do so in accordance with the Data Processing Addendum entered into with our customer. The third-party service providers we use to help us process this data are our “sub-processors”.

Frequently asked questions answered

How long does EverAfter retain my data for? What happens to the data if I stop using the service?

EverAfter keeps customer data for and retains your data for as long as your workspace is active. As soon as you stop using EverAfter, your workspace along with all your data will be deleted from our databases.

Which Security and Privacy-related regulations, standards and certifications does EverAfter comply with?

EverAfter has a Service Organization Control 2 (SOC-2) Type II certificate and is compliant with The General Data Protection Regulation (EU) 2016/679 (GDPR).

Where does EverAfter store my data?

A user's data consists of things like their name, notifications, integrations with Google and Slack, comments, etc. This data is stored on an encrypted database or S3 at both rest and in transit within the AWS US region or AWS Europe region.

Does EverAfter offer a DPA?

Yes. Data Processing Addendum agreement is available to all EverAfter customers, To make sure that the personal data we process on their behalf is protected and processed appropriately. Here is the link our Data Processing Addendum (DPA) online.

Does EverAfter uses sub-processors?

Yes - EverAfter uses several third-party service providers to help us process our customers’ data on their behalf. Here is the link to our sub-processors list

Before selecting a new tool, we double check their privacy and security standards, and consider both areas as critical for tools selection process. We have signed on a DPA and relevant documents, and perform privacy and security assessments, all in accordance with regulatory requirements.

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What types of Cookies does EverAfter use?

In order to manage authentication and provide the best experience to our customers, EverAfter stores cookies on your browser. To find out what cookies have been set and how to manage and delete them, we recommend visiting EverAfter Cookies Policy.