"EverAfter is a game-changer"
Scale your customer experience without increasing Customer Success headcount
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Business
Get access to our complete
Customer Experience Portal Software
What’s included?
10 kits
3 personas and 3 assets
Advanced CRM integrations
Additonal integrations
Automation rules
Events and tasks APIs
Fully white label solution
Use your domain
Custom analytics
Customer login and SSO support
Dedicated CSM
Enterprise
Ideal for businesses looking to
build long lasting relationships
with their entire customer-base
What’s included?
Everything in BUSINESS and
Unlimited accounts
Unlimited assets
Unlimited personas
Advanced integrations
Dedicated CSM
Data Governance
Single sign on
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business
Get access to our complete Customer Experience Portal Software
Create personalized customer hub to manage each account throughout its entire lifecycle.
Optimize collaboration by integrating all customer-facing interactions into the hub
Fully white label solution that can live inside your app
Enterprise
Ideal for businesses with large customer-base or unique business models who require enterprise-grade functionality
Data governance
Additional integrations
Single sign on
All plans come with:
Widget based customer hub builder
Drag-n-drop customer success widgets to design beautiful white-labeled customer portals
Automation and visibility rules
Determine which hub is shown to each user within each account. Create hubs in bulk using segmentation
Robust integrations
Get EverAfter integrated with your tech stack in minutes. From Salesforce to HubSpot to Zendesk to Slack - we have you covered.
Engagement
Tracking
Find out how your customers
consume your content
Advanced reporting
Track your customers’ progress through the customer journey from a brid’s eye view with EverAfter native reporting tool
Customer login and customer SSO support
Allow your customers to access their customer portals through personal logins and/or single sign-ons.
Granular roles and permissions
Achieve full control over who can do and see which aspects of EverAfter by assigning roles to the members of your success team.
Enhanced task management
Featuring subtasks, due dates, reminders, and comments, our task widget allows you to manage internal or external to-do lists as efficiently as possible
Dedicated CSM
A dedicated Customer Success Manager will be available to you from kickoff through every stage of your customer journey.
EverAfter can help at each step of the way
All plans come with:
Engagement tracking
Utilize the analytics feature to find out how your customers consume your content
Utilize EverAfter for internal team alignment
Add internal notes, meeting summaries, private action items and so much more.
Manage meetings through EverAfter
Put your hub at the center of customer meetings by using presentation mode, connect your account to gmail to see upcoming meetings, and more!
Kits creation
With EverAfter you’re able to pre-build templates (that we like to call kits) to bring your success playbooks to life
Frequently asked questions answered
What type of customer programs can I use EverAfter for?
Many! EverAfter is most commonly used for customer onboarding, EBRs, POCs, specific project-based customer milestones, partner onboarding, and pre-sale management.
Can I connect EverAfter to my company’s CRM?
Yes you can! Our native integrations with Salesforce and HubSpot allow you to connect EverAfter easily and map all required fields. These come with every plan, free of charge.
Once you connect EverAfter to your CRM, data will be updated real-time, at all times. No delays, no downtime. We actually don't store the data at all and so its also 100% secure and S0C2 compliant.
Can I connect EverAfter to Gong?
Yes! our Gong integration allows you to auto-generate call links. EverAfter searches for meetings with every customer, and automatically generates call links that will be attached to the meeting timelines. Using the integration you'll be able to let your customers watch recordings within their customer hub. All meeting recordings are embedded directly into your EverAfter customer portal, so your customers never have to leave it.
How can I measure my customers’ engagement with the hubs?
Measuring customer engagement is actually a key aspect of our platform. We collect all information regarding customer views of your hubs, actions taken with each widget, as well as comments left on content appearing in the widgets. Each time a customer engages with your content, you will be notified via email and directly within the EverAfter platform.
What are your advanced integrations?
EverAfter integrates with a number of different tools. These tools include: Gong, Tableau, Okta (for SSO), Zendesk, and more. In addition, we offer a number of APIs, and Zapier is also an option.
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