How product teams unify the customer experience
Create a seamless customer journey by creating a customer interface that lives inside your product
EverAfter helps product teams drive customer actions
create dynamic, personalized customer interfaces within your product, driving meaningful actions and deepening user engagement. With EverAfter, you're not just delivering a product; you're curating an experience that resonates with each user, fosters product adoption, and strengthens customer connections.
Keep R&D focused on your core product
Product teams often get sidetracked with customer success tasks, diluting their focus on core product development.
With EverAfter:
By using our no-code builder, you can create the customer experience yourself, allowing your team to focus on product innovation instead of mundane customer success tasks.
Equip your customers with tools to autonomously progress within their customer journey.
Integrating experience into your product
Most B2B customer experiences are fragmented, living outside the product in isolated systems like spreadsheets and disjointed customer success solutions.
With EverAfter:
Consolidate all customer-facing elements within your product, providing a cohesive and full-service experience.
Move from fragmented solutions to a unified platform within your product, ensuring a consistent and engaging customer journey.
Drive product adoption through tailored content
Engaging customers with the product and encouraging adoption can be challenging when content is not aligned with their specific needs.
With EverAfter:
Utilize the customer interface to deliver content that aids in maximizing the product's usage according to customer needs.
Utilize automation and personalization to deliver tailored content, case studies, and marketing materials to the right people at the right time
building strong customer-product relations
There's often a gap in direct communication between product teams and customers, making it difficult to build strong relationships.
With EverAfter:
Include sections for recent releases, feature voting, beta access, and special invites within the customer interface.
Encourage customer input directly through the interface, strengthening the relationship and guiding product evolution.
"EverAfter gave us the infrastructure to operationalize a personalized experience, backed by data, across a large segment."
Alana Stoltzfus
Senior Manager, Digital
Acceleration & Growth
“EverAfter has allowed us to move away from troubleshooting toward deep strategic conversations."
Danny Chalmers
Revenue Operations
"EverAfter lets me sleep at night. At any hour, anywhere in the world, our customers have the resources they need to succeed—with or without a dedicated CSM."
Ty Murphy
Director of Global Scaled Success, Orca
