New year, new customer hub excitement: December 2021 product releases

New year, new customer hub excitement: December 2021 product releases

Our EverAfter product magicians and elves worked on your holiday gift list throughout snowy December. In a nutshell: your customer kingdoms now boast an even more intuitive experience for customer success managers. This month’s new features make sure your customers are: 

  • Always up to speed with every update
  • Repeatedly checking their hubs 
  • Able to rearrange the widget order on their Content panel — for a more comfortable user experience. 

Time to fully unwrap these goods, so keep reading to find what your customer kingdom has in store.

📢 Use Followers to make sure your customers never miss an update

everafter followers feature
Use our new Followers feature

Building personalization at scale is easier with detached widgets. It allows you to track projects per each account and while being to enhance your kits for future customers.
This new capability leverages the best of both worlds and helps you broadcast new tasks for existing customers.
Tip: Followers works great for high touch accounts and helps you make sure people check their hubs on an ongoing basis.

<div class='btn-wrapper'><a href='https://app.everafter.ai/getstarted/' class='btn btn--post'>Try it yourself</a></div>

✅ Add & assign tasks to individual accounts

everafter detached widgets
Keep track of each customer individually with detached Tasks widgets

Detached widgets make it easier to build personalization at scale is easier with detached widgets. It allows you to track projects per each account and while being to enhance your kits for future customers.
This new capability leverages the best of both worlds and helps you broadcast new tasks for existing customers.
Tip: Adding a task or list item to your kit allows you to easily manage multiple customers simultaneously and reduce manual work.

<div class='btn-wrapper'><a href='https://app.everafter.ai/getstarted/' class='btn btn--post'>Try it yourself</a></div>

🕹 Easily reorder widgets from the Content panel

everafter reorder widgets
Choose the order of your Content panel widgets

Reordering widgets just received a game-changing update. Reorder widgets at ease — simply click on it in the Content panel and drag the widget to its desired location.
Tip: You can click on any widget inside the Content panel to navigate to it directly.

<div class='btn-wrapper'><a href='https://app.everafter.ai/getstarted/' class='btn btn--post'>Try it yourself</a></div>

And also...

  • 🔗 Notifications take you right to the updated widget 
  • 🎥 Meeting summary emails now include the meeting recording (if you use our Gong integration)
  • ✅ Task widget's progress bar looks better with the Open tasks filter
  • 🕹 Reorder files/links on Share materials widget is now supported
  • 🚀 Update account fields from the timeline widget

What’s Next?

EverAfter lets you build personalized hubs for every user directly inside your product. No code required. Our new and improved alignment and collaboration features let you deliver a truly streamlined yet personalized experience for you and your customers alike, while still automating tedious tasks that can easily fill up your day. 

Get started by building your personalized hub today — right here, right now!

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