Measuring Digital CS Effectiveness Guide

Contributed by:
Dan Ennis

Training activities

Dan Ennis is s seasoned CS professional with over a decade of experience working in the SaaS space with customers of all sizes as both a leader and individual contributor. He is passionate about leading teams and scaling out CS outcomes for customers

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The steps you can take to document your customer-facing activities and ensure that you have the data to measure your digital CS motion's effectiveness.

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