Join us for a unique webinar with Ziv Peled, Chief Customer Officer of AppsFlyer, designed for CS leaders who want strategic and practical advice on how to use AI to redesign their CS org, improve the performance of their CSMs, and grow their own impact as forward-thinking industry leaders.
Get ready for a no-fluff, highly practical session on leading a customer success organization in the AI era.
You’ll walk away with:
A clear framework for structuring CS teams around AI
New approaches to hiring and training in an AI-integrated org
The difference between deploying AI agents at scale vs. co-pilots for enterprise.
How to spot underperformance fast, and why the real risk isn't AI replacing people, but keeping the wrong ones
Plus, Ziv Peled, CCO of AppsFlyer, shares:
The real-world AI tools his team is using to enhance performance
How he stays current in a fast-moving AI landscape
If you're responsible for leading CS teams through change, this session is your blueprint for navigating what’s next.