This template is a step-by-step guide to mastering your digital programs with ease. It will help you comprehensively understand how to launch and optimize a successful digital program. Bid farewell to complexities as we assist you in identifying objectives, selecting the right technology stack, and implementing effective engagement strategies. Elevate your customer experiences, streamline processes, and become a digital program pro with our professionally-crafted guide. Let's embark on this transformative journey together.
Mariah boasts 4+ years of B2B SaaS expertise and 3+ years in Program Management from the non-profit sector. As Gong's 3rd Scale CSM, she expertly combined empathy and data to create a self-serve experience for the scale segment, achieving 2-3 times faster time-to-value for customers while managing 160+ accounts. Continuing her journey as Product Manager at LeanData, she excelled as an Associate Product Manager, leading the launch of multiple roadmap level features and integration enhancements.
Haig Kingston is an experienced Customer Success Professional and Leader with over 10+ years of experience within the Saas and Services space, working with a wide range of customer profiles and leading on CS scale ups within organizations both, domestically and globally. CS is his passion and works to help support others across the industry through various thought leadership groups.
Haig KingstonGet templateGuy is a multi-disciplined Customer Success executive advisor with 22 years of experience. Guy is passionate about customer management and driving people (customers, direct reports, friends, and colleagues) to success. Guy is also a mentor, lecturer, and novelist.
Guy Galon Get template
