Frequently asked questions answered

Where are EverAfter data centers located?

EverAfter hosts it’s systems in AWS US region, in multiple availability zones.

Which Security and Privacy-related regulations, standards and certifications does EverAfter comply with?

EverAfter has a Service Organization Control 2 (SOC-2) Type II certificate and is compliant with The General Data Protection Regulation (EU) 2016/679 (GDPR).

As it relates to the GDPR, is EverAfter considered a processor or a controller?

GDPR defines ‘Controller’ as the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

‘Processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. 

Everafter lets you integrate to your organizational systems and fetch data from the systems — in order to create hubs to share with your clients. herefore, according to the GDPR definitions, EverAfter is considered as a processor.

How long does EverAfter retain my data for? What happens to the data if I stop using the service?

EverAfter keeps customer data for and retains your data for as long as your workspace is active. As soon as you stop using EverAfter, your workspace along with all your data will be deleted from our databases.

Who is EverAfter’s security personnel?

In EverAfter, we understand security is very important to our clients and their users. This is why we have our most reliable and educated people taking care of the security. 

For any question or concern regarding security, please feel free to contacts Tal Shemesh, our CTO at securty@everafter.ai

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