Solutions Specialist (IL)

About EverAfter

EverAfter is a no-code Customer Interface Platform. EverAfter transforms how companies interact with their clients post-sale. We enable them to productize their services by creating customized, actionable interfaces that boost client engagement, raise retention rates, and enable business expansion.
We're building a company we love with customers we love working with, and our product philosophy is the same: we aspire to make our customers feel great about what they’re building for their customers.

What You’ll Be Doing

As a Solution Engineer, you will:

  • Support both pre-sale and post-sale activities.
  • Provide exceptional customer support, addressing challenges promptly and efficiently.
  • Facilitate the preparation of product demos, ensuring a smooth and engaging experience for prospects.
  • Support ongoing product releases by creating relevant content and conducting enablement activities to ensure successful adoption and optimal use of our products.
  • Develop a deep understanding of the product, its capabilities, and its ROI.

This is the first time we are introducing this role to our team. This pioneering position offers a unique opportunity for learning and growth. As the first to embark on this journey, you'll have the chance to shape your role and make a significant impact creatively.

What We’re Looking For

  • Strong technical background, experience with APIs, integrations, and software customization.
  • At least 1-2 years in customer-facing roles
  • Relevant hands-on technical experience
  • Demonstrated ability to wear multiple hats, managing a variety of tasks related to customer and prospect needs.
  • Independent and fast learner, capable of quickly adapting to evolving product features.
  • Native-level English proficiency.
  • Passionate about user experience. Experience in design - an advantage.
  • CRM implementation (HubSpot, Salesforce) experience - an advantage.
  • The role involves availability during US hours for 3 days a week.

Hybrid work mode - 3 days from our office in Tel Aviv (7 min walk from Hashalom train station) and 2 days from your home office :)

To apply for this position, email us your CV to:

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