About EverAfter
EverAfter is a no-code Customer Interface Platform. EverAfter transforms how companies interact with their clients post-sale. We enable them to productize their services by creating customized, actionable interfaces that boost client engagement, raise retention rates, and enable business expansion.
We're building a company we love with customers we love working with, and our product philosophy is the same: we aspire to make our customers feel great about what they’re building for their customers.
What You’ll Be Doing
As a Solution Engineer, you will:
- Support the sales team in generating new revenue streams by managing the technical facets of the sales cycle.
- Own the technical implementation post-sale, overseeing it until key usage metrics are successfully met.
- Support customers’ transition from pre-sale to post-sale onboarding and implementation to ensure customers achieve their objectives.
- Develop a deep understanding of the product, its capabilities, and its challenges.
- Communicate customer and product feedback to the product team and the company management.
This is the first time we are introducing this role to our team. This pioneering position offers a unique opportunity for learning and growth. As the first to embark on this journey, you'll have the chance to shape your role and make a significant impact creatively.
What We’re Looking For
- Minimum 3 years experience in solution engineering or similar roles in B2B SaaS, to the US Market (relevant positions include implementation engineer, pre-sales engineer, or professional services roles).
- Located in the US, available in East Coast working hours
- Ability to translate customer needs into actionable product solutions and detailed implementation plans
- Experience in presenting and implementing complex software solutions
- Experience with APIs, integrations, and software customization.
- CRM implementation (HubSpot, Salesforce) experience - an advantage
- Experience working with post-sales persona (Customer success, Revenue Operations)- an advantage.
- Passionate about user experience. Experience in design - an advantage
- Fully remote
To apply for this position, email us your CV to: salescareers+se@everafter.ai
