The First CSM Hire - Must Ask Questions

Using this template, you can ask prospective customer success hires the right questions to ensure they'll be the right professional and cultural fit

Contributed by:
Yoni Amias

Processes & programs

Yoni Amias is VP Global Customer Success at Singular. Responsible for Enterprise, Growth and SMB CS Teams (as well as CS Ops and Enablement), his department ensures Singular customers are satisfied with the product and service they receive. Example of Singular customers include: Airbnb, Nike, WB, Linkedin, Apple, Uber, Lyft, Microsoft and Amazon.

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Using this template, you can ask prospective customer success hires the right questions to ensure they'll be the right professional and cultural fit

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