Internal meeting on the value of CS Ops

High-level overview of the value of CS Operations within your company. The presentation includes and why and the how to build the first team and includes the metrics they'll be owning and their day to day responsibilities.

Contributed by:
Mark Speare

Internal meetings

Mark is a customer-obsessed leader passionate about delivering value and driving innovation for customers. With over 5 years of experience in B2B and B2C SaaS startups, he excels in developing and implementing internal processes and tools to enhance team efficiency. Mark has led initiatives to analyze usage metrics, build customer health scores, and drive user adoption.

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Internal meeting on the value of CS Ops

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